Customer Service

Warranty Service Request

At Brighton Homes, we want you to know that the health and safety of our homeowners, our employees and our contractors is our most important priority. With the uncertainty of COVID-19 (Coronavirus) and the events surrounding it, we are amending our warranty service procedures to accommodate these rapidly changing circumstances. For your protection, and that of our subcontractors and company personnel, our initial plan of action is to suspend all non-emergency warranty service. We will continue to monitor Federal, State and Local Government recommendations, and will resume regular service as soon as safely possible.

If you have a pending, new warrant request, or an emergency please continue to submit them within your warranty period, via the form below, but no later than 15 days after the expiration of the term of your workmanship and distribution systems warranty. We will be preparing to act as soon as it is safe to coordinate the non-emergency covered warranty repairs. 

Our subcontractors will work closely with you to provide the best strategy of social distancing should that be necessary.  Brighton Homes will continue to answer phone calls and emails but we ask for your patience should there be a delay in response. We thank you for your understanding and patience during this unusual and difficult time.

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*Square footage and measurements noted are approximate. All drawings of exteriors and floor plans are artist’s renderings and may vary from actual product. Plans are subject to change to comply with city ordinances. Placement of home on lot is done at sellers discretion. All information on this floor plan is subject to change without notice. Prices may not include lot premiums, upgrades and options. Community Association fees may be required. Prices, promotions, incentives, features, options, amenities, floor plans, elevations, designs, materials and dimensions are subject to change without notice. Square footage and dimensions are estimated and may vary in actual construction. Community improvements and recreational features and amenities described are based upon current development plans which are subject to change and which are under no obligation to be completed. Actual position of house on lot will be determined by the site plan and plot plan. Floor plans and elevations are artist’s conception and are not intended to show specific detailing. Floor plans are the property of Brighton Companies LLC. and its affiliates and are protected by U.S. copyright laws. For further information, see our terms of use. **By clicking the “Send” button, I authorize Brighton Companies LLC and any of is affiliates to contact me using the information provided on this form.

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